If you've lost something on the metro, you can look for it on the metro's website; you can call the Information Center at 0800 7707722, or you can go to the Lost and Found office at the Sé Station (Line 1 - Blue and Line 3 - Red) or at the station Largo Treze of Line 5-Purple.
When objects are found without identification, such as sunglasses, they are stored with a detailed description. To get them back, the owner must be able to describe their specific characteristics. Cell phones and electronics are returned if the owner has an invoice or receipt.
Lost objects are kept in the lost and found office for 60 days. If they are not picked up during this period, they will be donated to a local philanthropic organization called the Fundo Social de Solidariedade (Social Solidarity Fund) of São Paulo.
What: Lost and Found
Where: Sé Station (Line 1 - Blue and Line 3 - Red) or at the station Largo Treze of Line 5-Purple.
Phone: 0800 7707722 (Calling from Sao Paulo)